FAQs


REGISTRATION

I have not received a confirmation email. Should I be concerned?
You should receive a confirmation email within a few hours of submitting your registration form. If you have registered more than a week ago and have not received confirmation, please email Laura Lillepruun.


I am no longer able to attend. Can someone else attend in my place?
Yes. Registration fees are non-refundable, but they are fully transferable. If you would like your registration to be transferred to a colleague, you must email Laura Lillepruun. There is a $100 CAD administrative fee for this service.


Will I receive a receipt/invoice for my registration fee?
Yes. You will have the opportunity to download and print a PDF copy of your receipt upon completion of registration.



GENERAL EVENT INFO

Is there a member list available?
Every registered member will have access to the online community where they are able to contact other members.


What is the WCSFP Online Community?
As a registered member you have access to our year-round Online Community where you can create a personal profile that contains a photo, contact information, and pertinent details about you and your company. This networking tool is the preferred method of communication during the Congress and is used widely to set up meetings and productively manage time.