FAQs
GENERAL
Is there a delegate list available?
Every registered delegate receives a pdf copy of the WCSFP Delegate List that includes the names of all those who registered prior to Tuesday, November 10, 2009. Delegates who register on or after Wednesday, November 11 are listed in an addendum that is widely circulated during the event. For an online version of the list, please visit the Delegates page under the Who’s Coming section, which will be updated on an ongoing basis beginning in September.
What is the WCSFP Online Community?
In addition to receiving a printed delegate list, as a registered delegate you will have access to our year-round online community where you can create a personal profile containing a photo, contact information, and pertinent information about you and your company. You can use our pre-created searches to search all delegates by name, country, and professional identification. In addition, you can create highly specific delegate searches in order to learn more about the delegates that you are interested in meeting at the Congress.
Delegates may also take advantage of the enhanced WCSFP Online Community features, including the new “MY CONGRESS” tab, in order to make the most of your time during Congress. Let the factual community know about the projects you are bringing to Melbourne, your goals and objectives for this year’s event, and even your favorite Congress experiences and moments.
REGISTRATION
I have not received a confirmation email. Should I be concerned?
Registration and payment are NOT automatic. All registration forms are received are processed manually on a first-come, first-served basis. You should receive an email within two weeks of submitting your registration form. If you have registered more than two weeks ago and have not received your confirmation email, please e-mail Alan Black.
I am no longer able to attend. Can someone else attend in my place?
Yes. All registration fees are transferable. If you would like your registration to be transferred to a colleague, you must email your request to Alan Black before Friday, November 13, 2009. There is a $100 CAD administrative fee for this service.
Where do I pick up my registration package?
Registered delegates can pick up your registration package and badge at the WCSFP Host Hotel, The Grand Hyatt Melbourne (123 Collins Street), on the following dates:
- Tuesday, December 1: 12:00 - 21:00
- Wednesday, December 2: 08:30 - 18:30
- Thursday, December 3: 08:30 - 18:30
- Friday, December 4: 08:30 - 14:00
Is registration available on-site?
If space is available and the event is not sold out, you may register for the conference on-site at the full rate, subject to availability. Please note that on-site registrants will not have their contact information published in the WCSFP Delegate List. On-site registrations are subject to a processing fee of $50 CAD and delegate bags and guides are subject to availability.
Will I receive a receipt/invoice for my registration fee?
Yes. Delegates will be emailed a copy of their invoice with their registration confirmation email and will also receive a hard copy of their invoice when they pick up their registration package in Melbourne.
SOCIAL EVENTS
What should be worn for social events?
Dress for all evening events is business attire.
Do I need to bring my badge to the evening social events?
Yes. All delegates must bring their badge to all evening social events; without it you may be refused entry. Social events are reserved for registered delegates only. Spouses or partners may attend, but are subject to event fees. Please contact ablack@wcsfp.com for details.
HOTEL/CONFERENCE CENTRE
Are fax and delivery services available for delegates?
The WCSFP does not offer these services. However, for those staying at the WCSFP host hotel, couriered packages and faxes can be sent to:
The Grand Hyatt Melbourne
123 Collins Street, Melbourne, Victoria, Australia 3000
Tel: +61-3-9657-1234 Fax: +61-3-9650-349
Is there a suitable spot in the hotel to hold private meetings?
Yes. We would recommend the following two locations.
Collins Kitchen, featuring open kitchens and five different dining concepts, including Grill, Wok, Sushi, Deli and Patisserie, the priority at Collins Kitchen is offering simple, authentic global cuisine using the finest local and organic produce. Guests will be able to interact with chefs for a dynamic dining experience.
RU-CO is bold and modern in design. With warm, rich tones and dramatic sculpture artworks, RU-CO features a stunning courtyard and an exclusive private area next to the fireplace. RU-CO offers an extensive list of signature martinis, margaritas and classic cocktails, as well as an impressive list of single malt whiskeys and cognacs, and a wine list drawn from the 2700 premium bottle wine room.
Will I be able to access the Internet from my hotel room?
Yes. All guest rooms, meeting rooms and public spaces in The Grand Hyatt Melbourne are outfitted with high-speed internet access.
What business services are available at The Grand Hyatt Melbourne?
The Grand Hyatt Melbourne’s business centre, located on the lobby level of the hotel, is open 24 hours a day and offers hotel guests access to computer workstations, photocopying, internet and email access, secretarial services and printers.
GENERAL LOCATION INFORMATION
What will the weather be like in Melbourne during the Congress?
December marks the beginning of the beautiful Australian summer. With average maximum temperatures of 25°C, a typical summer day in Melbourne is warm and sunny, with a freshening sea breeze from the south to southeast in the afternoon. A hot summer spell can produce temperatures that exceed 40°C, but this usually ends with a cool change.
If you have travel tips that you would like to share with WCSFP members, please send them to admin@wcsfp.com.
