I have not received a confirmation email. Should I be concerned?
You should receive a confirmation email within a few hours of submitting your registration form. If you have registered more than a week ago and have not received confirmation, please email Laura Lillepruun.
I am no longer able to attend. Can someone else attend in my place?
Yes. Registration fees are non-refundable, but they are fully transferable. If you would like your registration to be transferred to a colleague, you must email Laura Lillepruun. There is a $100 CAD administrative fee for this service.
Will I receive a receipt/invoice for my registration fee?
Yes. You will have the opportunity to download and print a PDF copy of your receipt upon completion of registration.
Where do I pick up my registration package?
Registered members can pick up their registration package and badge at WCSFP registration and information desk at the host hotel, Hilton San Francisco Union Square. The registration desk hours are:
- Tuesday, November 28: 2:00 PM - 6:00 PM
- Wednesday, November 29: 8:00 AM - 6: 00 PM
- Thursday, November 30: 8:30 AM - 5:00 PM
- Friday, December 1: 8:30 AM - 4:00 PM
When do the sessions run during the event?
The first session will start at 9:00 a.m. on Wednesday, November 29, so we recommend arriving in San Francisco the day before to familiarize yourself with the venue and pick up your pass. The sessions will run until 5:00 p.m. on Friday, December 1.
To accommodate the early start on Wednesday, November 29, the Registration & Information desk will be open on Tuesday, November 28 from 2:00 p.m. to 6:00 p.m.
Is there a member list available?
Every registered member will have access to the online community where a list of all the members is available, as well as on the official WCSFP app.
What is the WCSFP Online Community?
As a registered member you have access to our year-round Online Community where you can create a personal profile that contains a photo, contact information, and pertinent details about you and your company. This networking tool is the preferred method of communication during the Congress and is used widely to set up meetings and productively manage time.
What should be worn for social events?
Dress for all evening events is business attire.
Do I need to bring my badge to the evening social events?
Yes. All members must bring their badge to all evening social events; without it you may be refused entry. Social events are reserved for registered members only. Please note that this year we are not selling a Social Events Guest Pass.
I am arriving on a late flight. Do I need to notify the hotel?
Any guests arriving after 10:00 p.m. local time should provide the Hilton San Francisco Union Square with their flight details. If the hotel does not receive advance notice of late arrivals, the guest will be considered a no-show. In the event of a no-show, the hotel will remove the reservation and the guest who failed to show will be charged for the entire stay.
Are fax and delivery services available for members?
The WCSFP does not offer these services. However, for those staying at the WCSFP Host Hotel, couriered packages and faxes can be sent to:
333 O'FARRELL STREET
SAN FRANCISCO CA
Is there a suitable spot in the hotel to hold private meetings?
The Hilton San Francisco Union Square has a number of bars and lounges where you can have a meeting over a drink.
Will I be able to access the Internet from my hotel room and other locations inside the Host Hotel?
Yes. All public areas of the Hilton San Francisco Union Square feature complimentary wireless internet access for the convenience of WCSFP members.
Are the places near the hotel to get dinner?
The Hilton San Francisco Union Square has a variety of restaurants and bars within walking distance. Please refer to the hotel's suggestions or Open Table.
Additionally, the hotel is a five minute walk from the Powell Street subway station, and very close to cable cars that can take you to Chinatown, downtown, and more.
For more information on attractions, restaurants, and shopping San Francisco, please visit Trip Advisor.
GENERAL LOCATION INFORMATION
What will the weather be like in San Francisco during the Congress?
San Francisco has a warm summer climate characteristic of California's coast, with moist mild winters. San Francisco's weather is strongly influenced by the cool currents of the Pacific Ocean on the west side of the city, and the water of San Francisco Bay to the north and east. This moderates temperature swings and produces a remarkably mild year-round climate with little seasonal temperature variation. The rainy period of November to April is slightly cooler, with the normal monthly mean temperature reaching its lowest in January at 51.3 °F (10.7 °C).
What is the currency in San Francisco?
The unit of money is the US Dollar (USD). Click here for the most recent exchange rates for some common currencies.
Will I need a visa to travel to the United States?
If you are a citizen of the Visa Waiver countries you will need to apply for ESTA. Travelers with a passport from any other country must obtain a B-1 or B-2 Visitor Visa in advance. More information.
Citizens of Canada who are travelling with a Canadian passport do not need an ESTA.
GETTING TO AND FROM THE AIRPORT
BY TAXI: Taxi’s are typically $41.00 USD and approximately a 30-minute drive from San Francisco International Airport (SFO) to the Hilton San Francisco Union Square.
There are a few different SF taxi companies. Yellow Cab and Luxor Cab companies are the two largest. Taxi’s are easily identified as yellow cars with “San Francisco Taxicab” labeled on the side. Not all of the San Francisco taxis have credit card machines, so it's best to have cash available to pay for your ride. If you don't have cash and need to use a credit card, confirm with the driver before you get in that they have a credit card machine. Please be advised there is a $4.00USD airport exit fee when taking taxis.
UBER is also available in San Francisco, and prices between SFO and Union Square start at $26. Please be advised that a $3.80 drop-off or pickup surcharge is added to all fares arranged on the Uber platform. This surcharge is repaid directly to San Francisco International Airport. Actual fares vary based on time of day, pickup location and drop-off location.
BY BUS: There are shuttle services that depart from the upper deck. These average around $17.00 USD one way + tip per person, and take approximately 60 minutes including the stops to other hotels. If you would like to book the entire van, the price ranges from $80-90 USD. Lorrie's and Super Shuttle are the ones to look at if pre-booking but in most cases just walk out and take the next available shuttle. You do not need to book a spot unless you are arriving late at night (after 11 pm) or very early in the morning.
BY PUBLIC TRANSPORT: Taking the subway/rail is typically $8.95 USD one way per person and approximately a 35-minute travel time. Take the BART and exit from the Hallidie Plaza at the Powell Street Station, and walk 6 minutes to the Hilton Union Square.
There are many routes of transportation around San Francisco including the BART (which is mostly a subway), light rail, trolley cars, electric Muni buses, rickshaws, ferries, Segways, etc. The most popular methods of transportation are as followed:
BART: BART costs are associated with how far you travel; the greater the distance, the higher the fare. The fare can range up to $8.95 USD one way or $18 USD round trip. Within the City, BART provides fast, convenient service between downtown San Francisco and the Mission District, a popular neighborhood with countless restaurants, bars, and live music venues. Within the East Bay, BART serves popular destinations including the Oakland Coliseum (Raiders football and A's baseball), Oracle Arena (Golden State Warriors basketball), and UC Berkeley campus. The nearest station to the Hilton San Francisco Union Square is Powell Station
CABLE-CARS: There are three cable car lines: Powell-Mason, Powell-Hyde, and California. Single ride tickets are $7 USD, or $21 for a day pass. The Powell-Hyde line traverses the steepest hill of the system just north of the famous crooked stretch of Lombard Street. However, regardless of the line you take, the cable-cars can be either a method of transportation or an activity in itself. Enjoy the sights, the breeze, and the bell ringing.
FERRIES: San Francisco is well situated for ferry service, and several lines offer a scenic, practical way to venture out from the City. The most popular tourist destinations are Alcatraz and Sausalito. Additional ferries are available to Alameda, Oakland, Angel Island, Tiburon, Larkspur, and Vallejo
TAXIS: You can easily get hold of a taxi by calling a taxi company (either Yellow Cab and Luxor Cab are most popular), hailing one on the street or by taking a one from a taxi stand. Taxi prices are heavily regulated in San Francisco so they will rarely vary.
UBER: Uber is also available in San Francisco.